Contact Us
Have a question, need help, or want to share feedback? We would love to hear from you. Reach out using the contact options below or send us a message through the form. We review every inquiry carefully and aim to respond with practical help, not canned replies.
Email Us
For general inquiries, support requests, billing questions, or help getting started.
We typically respond within 24-48 hours with a human reply.
Feedback and Suggestions
Share product ideas, improvement requests, or workflow pain points.
Your suggestions directly influence what we improve next.
What to include in your message
To help us respond faster, include the academy name, the page or feature you were using, and a short description of what happened.
If your question is about attendance, batches, fee tracking, or student access, a few concrete details are usually enough for us to point you in the right direction.
Send a message
Use the form below to tell us what you need help with. This form is currently routed to our manual support workflow, so the more context you include, the easier it is for us to help.
Before You Reach Out
How do I create an academy?
Sign up for a free account at parthjariwala.in/login, then create a new organization from your dashboard. You can customize your academy name, slug, and settings right away.
How do I add students?
Navigate to the Students section in your dashboard and click "Add Student". You can add students by entering their email or phone number. They will receive an invitation to join your academy.
I forgot my password
Click "Forgot Password" on the login page. You will receive a link to reset your password via email.
Can I use Batchelo on my phone?
Yes. Batchelo is fully responsive and works on any modern web browser, including mobile browsers on iOS and Android devices.
How does Batchelo handle attendance and fees?
Attendance is tracked at the session level, which helps academies review student participation accurately. Fee tracking can be configured at the batch level so you can work with fixed monthly pricing or attendance-based calculations depending on your teaching model.
Where can I learn more before signing up?
Visit our features page for a detailed walkthrough, read the blog for academy management guides, or explore how Batchelo works if you want a step-by-step overview.
Ready to Get Started?
Create your free academy and start managing students, sessions, and fees today.
Create Your Academy